Manager - Alvin Margraff

The Commercial Division has the following sections
  • Customer Service
  • Accounts
  • Stores & Procurement
  • Debt Recovery

Customer Service Section 

  • Customer Information and management
  • Customer Billing 
  • Customer service - responding to customer issues and forwarding complaints to the appropriate division for action.
  • Disconnections due to unpaid water bills or customer requests.

Accounts Section 

  • Financial management and accounting services
  • Financial reporting for Board & Management decisions and stakeholders
  • Financial advice on policy & procedures.

Stores / Procurement Section 

  • Procurement of inventory required for maintenance & construction of new works, ensuring compliance with engineering standards
  • Inventory management & control